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Our COVID-19 Response

During this time, your health is our utmost priority. To ensure your well-being, we are doing everything we can to provide you with a simple and safe home improvement experience. Learn more about the precautions we’re taking below.

To Our Community

Hello From Your Window World Family

As we are learning more about the COVID-19 virus and its impact on our community, families and work environment, Window World is responding by taking precautionary measures to decrease the risk to ourselves and our customers, while continuing to operate as normally as possible.

Window World will abide by a strict policy when operating staff, sales consultations and installation. Our team will report each day with a health status and will not be permitted to work if they do not meet our health/sickness requirements.

Like you, we have watched the Coronavirus crisis carefully. In keeping with our pledge to provide our customers with the highest level of service, we’d like to tell you what we’re doing to serve you and do our part to keep you safe during this time of uncertainty. Rest assured, our community’s safety is our top priority.

Sincerely,
Mike and Melissa Edwards


Our In-Home Estimate Sanitation Standards

When entering your home, it’s our job to create an environment that’s safe and comfortable for both you and our staff. Here is what you can expect from us inside your home.

Avoid Physical Contact

Our technicians and representatives will refrain from shaking hands or any physical contact during your consultation.

Flexible Rescheduling

If you are not feeling well on your scheduled appointment date, contact us, and we’ll be happy to reschedule your consultation.

Sanitize Materials

Before entering your home, our team members thoroughly wash their hands and sanitize any products and materials.

Room-to-Room Isolation

As we take measurements throughout your home, we’ll notify you each time we change rooms so you and your family can relocate as needed.


How We’ve Evolved Our Installation Process

Although the majority of our installation services occur on the exterior of your home, your safety remains our #1 priority. That’s why we’ve taken several additional precautions to fully protect you and your family on installation day.

Necessary Rescheduling

If your assigned installer is not feeling well on the day of your installation, we’ll contact you and reschedule your appointment.

Social Distancing

Should we need to enter your home, our technicians will remain at least six feet from you and your family members.

Proper Isolation

If inside your home, you will be notified ahead of time so you can self-isolate in a room separate from your installer.

Learn More About Our Installation Services

It’s Our Mission to Safely Serve You, Huntsville

From all of us here at Window World of Huntsville, our thoughts, hearts, and prayers are with you. We are grateful for your business and look forward to continuing to help you achieve your home improvement goals. We will get through this together!